“We were a team that did not execute well. We were unable to deliver on time, got weighed down in ‘to-do’s’ and created a state of overwhelm. After our work with JMA, we learned how to have fewer and shorter meetings … how to be accountable and … to be comfortable having difficult conversations. We learned to think, process and speak differently. We’ve performed at a level that was not only new to us but unimaginable just a few weeks earlier.”